Support

Vixtel takes pride in our focus on customer service. Our customer service team and our account managers are available round the clock to assist with any queries or concerns our clients may have.

In addition, Vixtel has built a system that allows us to see where and when any of our clients are experiencing network issues, in real time. This enables us to see any problems and fix them, before our clients even realise something is wrong.

Watch Our Video Tutorials

Organisational change is always a challenging time and it is important that changes, particularly in the phone and technology fields are able to be done as quickly and painlessly as possible.

Whilst Vixtel’s products are designed to be instinctive to use, there will always be resistance to change. With this in mind, Vixtel has produced the following video tutorials to guide you through the basic functions of the Glass Phone.

 


Making a Call

Placing a Call on Hold

Attended Transfer of a Call

Blind Transfer of a Call

Making a Conference Call

Call Forwarding

Adjust the Volume

View the Call Log

Parking a Call